Returns & Exchanges
At Base Camp Food, we want you to be fully satisfied with your outdoor apparel; if your gear isn't the perfect fit, you can return or exchange it within 30 days of delivery. All items must be in their original, unworn condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all manufacturer tags and labels remain attached to the garments.
- 3.Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.