Frequently Asked Questions
Everything you need to know about your Base Camp Food order.
What is the standard shipping timeframe for orders?
We typically process and dispatch orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a return shipping label.
How do I ensure I am ordering the correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
How should I care for my Base Camp Food garments?
To maintain the quality of your items, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner garment tag.